Legal

Cookie Policy

Here is everything our website and dashboard keep in your browser, listed by its real name. Only what the site needs to work is on by default; analytics and advertising wait until you say yes.

Last updated: 29 October 2026
This page is a first draft pending our legal team's review and our final company details — it is not yet in effect.
01

What cookies are

Cookies are small files a website saves in your browser. Browser storage (local storage) works the same way without being sent to the server on every visit. This page covers both and calls them all "cookies" for short.

The dashboard you use to run your business never loads analytics or advertising tools.

02

Strictly necessary

Without these you could not sign in or keep your cookie choice. They are never used for analytics or ads, so they do not need consent.

  • repai_refresh_token

    What it does
    Keeps you signed in to the dashboard. Sent only to our own servers over an encrypted connection and unreadable by page scripts.
    How long it lasts
    30 days
    Status
    Always on
  • repai_oauth_state

    What it does
    A one-time safety check while you sign in with Google or Facebook.
    How long it lasts
    5 minutes
    Status
    Always on
  • kalimly.cookieConsent.v1

    What it does
    Remembers which optional cookies you accepted or refused, so we do not ask again on every page.
    How long it lasts
    Until you change it
    Status
    Always on
03

Your preferences

Small settings kept on your device only. They are never sent to anyone else.

  • kalimly_locale

    What it does
    Remembers your answer to the "view this site in English?" suggestion, so it is not shown again.
    How long it lasts
    Up to 1 year
    Status
    Always on
  • repai-theme

    What it does
    Light, dark or system theme.
    How long it lasts
    Until you change it
    Status
    Always on
  • rp.* · kalimly.*

    What it does
    Dashboard conveniences: the menu you pinned, list density, recent searches and replies you started but did not send. Unsent replies are cleared when you sign out.
    How long it lasts
    Until you clear your browser
    Status
    Always on
  • Offline copy of the site

    What it does
    Copies of our own pictures, fonts and code, so pages open faster. Nothing personal is stored in it.
    How long it lasts
    Until the site updates
    Status
    Always on
04

Analytics

Used on our public website only, never in the dashboard, and only after you accept analytics.

  • Google Analytics · _ga _ga_*

    What it does
    Counts visits and which pages are read, without your name or email.
    How long it lasts
    Up to 2 years
    Status
    Off until you accept
  • Microsoft Clarity · _clck _clsk

    What it does
    Shows where on a page visitors click and scroll, with form fields hidden, so we can fix confusing pages.
    How long it lasts
    Up to 1 year
    Status
    Off until you accept
  • Cloudflare Web Analytics

    What it does
    Measures how fast pages load. It sets no cookie and does not follow you between sites.
    How long it lasts
    No cookie
    Status
    Off until you accept
05

Advertising

Used on our public website only, and only after you accept marketing cookies.

  • Meta Pixel · _fbp _fbc

    What it does
    Tells us which of our Meta ads brought a visit or a sign-up. If you sign up, Meta receives a hashed, unreadable copy of your email and name to count it.
    How long it lasts
    90 days
    Status
    Off until you accept
06

Your choices

When you first visit, "Reject all" and "Accept all" sit side by side and refusing is as easy as accepting. You can change your mind at any time from "Cookie settings" at the bottom of every page; if you turn something off, the page reloads so it stops at once.

Your browser can also block or delete cookies. Blocking the strictly necessary ones will stop you from signing in.

07

The chat on a store's website

A store that uses Kalimly can add our chat to its own website. There it keeps two items in your browser so your conversation continues where you left it. Nothing else is stored and nothing is used for ads. The store's own website has its own cookie policy for everything else.

  • repai_widget_session_*

    What it does
    Keeps your chat with that store open between visits.
    How long it lasts
    Until you clear your browser
    Status
    Always on
  • repai_widget_seen_*

    What it does
    The last reply you saw, so new ones are marked unread.
    How long it lasts
    Until you clear your browser
    Status
    Always on
08

Questions

If you have questions, contact us at hello@kalimly.com.